The Consumer Protection Council (CPC) is setting up a special channel for receiving complaints from DSTV and GOTV subscribers who have been unable to renew their subscription at their bouquet prevailing price as at July 31, 2018. The CPC noted that the above measure become necessary following Multichoice’s deliberate disobedience of court order restraining them from increasing their subscription rate or prices, pending the determination of an application before the court. In a statement issued by the DG of CPC Mr. Babatunde Irukera, consumers experiencing the above challenges are advised to send an email to multichoicecompliance@cpc.gov.ng , stating relevant information, including smart card number, name, telephone number, date and time of failed attempt to pay, supporting same with relevant evidence such as a screenshot or document (where necessary). The statement reads: “It has come to the attention of the Consumer Protection Council that customers of MultiChoi...
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